Shipping policy
Shipping Policy
Thank you for visiting and shopping at Asuri Jewels. The following terms and conditions outline our shipping policy.
Order Processing Time
All orders must be received with cleared payment authorization before processing. Most orders are processed and shipped within 5–6 business days. Please note that processing times may be longer for customized pieces, special orders, or items that are temporarily out of stock.
Orders are not shipped or delivered on weekends or public holidays.
During periods of high order volume, shipments may experience slight delays. Please allow additional transit time in such cases. If there is a significant delay in shipping your order, we will notify you via email or phone.
Shipping Rates & Delivery
We proudly ship worldwide and partner with trusted courier services such as USPS, DHL, and FedEx to ensure safe and timely delivery.
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We offer free standard shipping to customers in Australia, the United States, the United Kingdom (England), and India, with no minimum purchase required.
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For all other international destinations, a shipping fee of USD $35–$45 will apply, depending on the destination and shipping requirements. Shipping costs and delivery times may vary based on the destination.
Customs, Duties & Taxes
Asuri Jewels ships internationally; however, we are not responsible for customs duties, taxes, or additional fees imposed by the destination country. Any such charges incurred during or after shipping are the responsibility of the customer.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). Tracking information will typically become active within 24 hours.
You may also log in to your Asuri Jewels account to view your order status and tracking details at any time.
Damaged or Lost Packages
Asuri Jewels is not responsible for products that are lost or damaged by the shipping carrier during transit. If your order arrives damaged or does not arrive as expected, please contact our customer support team as soon as possible. You may also need to contact the shipping carrier directly to file a claim.
Please retain all packaging materials and damaged items until the claim process is complete.
Contact Us
If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team at:
We are always happy to assist you.
